What is an Enterprise Application?
What is an Enterprise Application? An enterprise application (EA) is designed to run in a corporate environment such as a business or government. EAs are scalable, component based, distributed and mission critical. Also known as Enterprise Application Software, EAs...
What Are KPI’s?
One of the most asked questions is what the heck are KPIs? BI, Analytics and KPIs are all interrelated, and explained at a high level in this blog post. Before we go there, we can also look at each in its least complex manner, making the concepts just a little easier...
Benefits of an ERP System
Benefits of an ERP System Over the past thirty years or so, we have called our accounting and financial software by many names. Things have evolved a bit during that time and we expect more from our software programs than we ever have. Here are some of the questions...
What is Business Intelligence
One of the most asked questions is what the heck is BI? BI, Analytics and KPIs are all interrelated, and explained at a high level in this blog post. Before we go there, we can also look at each in its least complex manner, making the concepts just a little easier to...
Tired of Duplicate Data Entry?
These days way too many companies have multiple software programs that they need to run and manage their companies all of which aren’t ‘talking’ to each other. Our clients tell us that they all started off with one or two, but over time, they added specialized...
The Top Ten Things Clients Tell Us They Wish They Had known About CRM
Clients often tell us that they aren’t clear on the terminology and anachronisms used to describe CRM and that they often hear it referred to as a contact management system. The difference between contact management and customer relationship management (CRM) often...
Is The Cloud Right for You?
The cloud has become the place to be, right? We’ve all heard that for so long, that we believe it’s what we want; but there’s far more to this question than meets the eye…first of all, which cloud? Would you be surprised to know that ‘the cloud’ can be a public...
Keeping More of the Money You Make
When companies want to become more profitable, the first place they look it at their sales process, salespeople sales managers and their CRM system. Even though that’s a great place to start, your company’s bottom line isn’t as closely tied to sales as most people...
What Clients Tell Us They Were Surprised to Find Out… and Their Top 7 CRM Requirements
We hear it again and again: ‘we never realized how many uses there are for CRM’; ‘we never knew how many ways it can be deployed’; and our personal favorite ‘we had no idea that CRM would build our brand out in the market place’. It’s true, no matter how you plan to...
What You Need to Know: Microsoft’s Timeline to the Cloud
We’ve all heard it: The future home of all software is in the cloud. We’re interested, we’re curious, but we’re also hesitant. We wonder if it’s the right thing for us, at this point in time and for our company’s current and future needs. If you’re a Microsoft fan,...
How to Avoid a Crazy, Scary CRM Failure
How to Avoid a Crazy, Scary CRM Failure The two most important things to know about CRM are what it can do, and also what it can’t. If you’re new to CRM, and your company doesn’t own a CRM system, then knowing how CRM is being used by others can help you get your...
Top Ten Red Flags Our Clients Share With Us Regarding Human Resources & Payroll
Since January 1991 we have been listening to the challenges of the middle market community; a growing number of companies whose needs have advanced beyond the well-known, well-loved software that most of their team members have used for years and years; because they...