Way too many companies have multiple software programs needed to run and manage their companies that aren’t ‘talking’ to each other.

Our clients tell us that they all started off with one or two, but over time, they added specialized packages that were supposed to make their work easier: our Not-For-Profits tell us that they added software to manage their grants and track donations.

Manufacturing clients tell us that they added forecasting, shop floor control and sometimes warranty and serial or lot number tracking. Our retail customers tell us that they struggle with being able to accurately track multiple inventory locations.

Construction subcontactors tell us that getting their jobs and estimates into their accounting software can be a real challenge.

Everyone of these clients is entering the same data into multiple programs, with very few checks and balances to ensure that their data matches up. We wondered why that was, and here’s what they told us:

After looking at whatever aspect their primary software wasn’t addressing; they did the research to find an application that would allow them to track the additional information that their company needed.

Often, they were told that the new software would transfer the information to their primary software. And all too often, it didn’t work the way they hoped; sometimes they got it to work intermittently, and occasionally they never got the new software to share data with their original software. But they had an extra clerk, and that kind soul got the information into one or both software packages.

If this sounds like your company, do you need to resign yourself to this outcome? The simple answer is no! But what are your options? First of all, there’s a fairly good chance that someone, somewhere has gotten the two systems to share data. Best resource: the specialty/ industry specific software that you added will know how to make this work.

You can have them integrate the systems for you or ask them to supervise your team while they do the work. If this is your only issue and the budget for the integration seems like a good investment; go for it!

If you have three to six programs to integrate and none of those programs are giving you exactly what your team needs to drive more business, then you may have outgrown your software. If this sounds like where your company is, then you need to re-evaluate your company’s needs.

Define redundant work, quantify costs and look at how long it will take your company to recoup the investment for a new integrated software package.

Generally, if you can make that investment back in 12-18 months, that’s a good return. The additional benefit is that by freeing up your employees to do more meaningful work, you’ll also get more done and even be able to delegate work to other team members, helping them to grow into their full potential.

If this sounds like you, we should chat. Please email me at khermes@thebestsolution.com and let’s set up at time that works for you!